For research purposes only · Not for human consumption · 21+ · Ships worldwide with UPS
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BH PRIME LABS
Support

Contact us

Questions about an order, shipping, labs or your account. Clients in a program can also message their nurse from the dashboard.

Please don’t include lab results or medical details here. Use secure messaging in your dashboard for anything health-related.

Hours
Monday to Friday, 9 am – 6 pm ET
Nurse team
Clients: message your assigned nurse from the dashboard. Replies within four business hours.
Shipping
Track any order from Orders in your dashboard or on ups.com. See shipping & delivery.